Questions and answers
Answers to what we are asked most often. If you cannot find what you are looking for, you are welcome to contact us.
How do I book an appointment at JOSS?
All booking is handled through Bokadirekt. There you see available times in real time, choose your treatment and hairdresser and get an instant confirmation. Every booking button on this site leads there.
Why does it say “from” next to some prices?
The final price depends on your hair's length and thickness and the result you want. The prices in the list are therefore starting prices. You always know what your treatment costs before we begin.
What does a brow lift cost?
The price for a brow lift is not published in our price list. Contact us and we will tell you what the treatment costs for you.
Can I choose which hairdresser I book with?
Yes. At Bokadirekt you choose both the treatment and the hairdresser. On the team page there is a direct link to book with Julie, Sonia or Sofia.
What do I do if no time suits me?
Contact us through the contact form or on Instagram and tell us which treatment you want and when you can come. We will try to help you find a time.
Which hair colours do you use?
For full colour treatments the salon uses professional salon colours from Matrix.
Do you sell gift cards?
Yes. Gift cards are bought for any amount through Bokadirekt and sent digitally. They can be used for our treatments.
Do you run courses for hairdressers?
Yes. We run journeyman certificate preparation, part-examination preparation, a hair extension course and an AirTouch course. Contact us for the next course date.
Do you cut children's and men's hair?
Yes. Children's cuts are for children aged 0 to 12, and we also offer men's cuts. Both are in the price list.
How do I cancel or reschedule my appointment?
Cancelling and rescheduling is easiest directly in Bokadirekt, using the link in your booking confirmation.